Tools

Chatbots have revolutionized customer support in recent years by introducing the benefits of artificial intelligence and automation. Most customers have ...

As organizations expand, they often struggle to keep their processes coherent and effective. One of the methods to achieve this ...

Want to send a message on WhatsApp but don't want to add the number as a contact? Use the form ...

In the modern world, customers have access to more information than ever. Yet, sometimes people don’t want to trawl through ...

Live chat is just like a messenger and is an essential tool for businesses these days. Its real-time automation allows ...

A satisfied customer can eventually turn into a loyal customer. Hence, the customer's emotional experience during an interaction is essential ...

Customer service is a detailed activity with tons to measure. There are several calls, chat times, result rates to interpret ...