These Terms of Use govern your access to and use of customer-service.wiki (the “Site”). By using the Site, you agree to be bound by these Terms of Use. If you do not agree, you should not use the Site.
The Site is operated by the operator of customer-service.wiki. If you need to contact us about these Terms of Use, please use our contact page: https://customer-service.wiki/contact-us/.
1. About this site
customer-service.wiki is an independent online directory that provides customer service contact information for third-party companies and brands, including phone numbers, business hours and links to official support pages.
The Site is provided for general informational purposes only. It is designed to help users find publicly available customer service information more easily.
2. Independent directory / no affiliation
The Site is an independent directory. It is not affiliated with, endorsed by, authorised by, sponsored by, or otherwise connected with any of the brands, companies or organisations mentioned on the Site unless we expressly state otherwise.
We do not represent any brand listed on the Site. We are not an official customer service provider for those brands, and we do not act on their behalf.
Any third-party brand names, trading names, company names, logos, trade marks, or service marks that appear on the Site are used solely for identification, reference and informational purposes, so that users can understand which company a page relates to. All such rights remain the property of their respective owners.
Nothing on the Site should be read as claiming any commercial connection, endorsement, approval or partnership with any third party.
3. Informational use only
All content on the Site is provided for general information only. While we aim to keep information useful and reasonably up to date, customer service contact details, opening hours, web addresses and support routes can change at any time without notice.
You should always verify important information directly on the official website of the relevant brand or company before relying on it, especially where time-sensitive, financial, legal, account-related or complaint-related matters are concerned.
We do not guarantee that any listing, article or page on the Site is complete, current, accurate or suitable for your particular circumstances.
4. No professional advice
The content on the Site does not amount to legal advice, financial advice, consumer rights advice, or any other regulated or professional advice. You remain responsible for deciding how to use the information published on the Site.
5. Eligibility
You must be at least 18 years old to use this Site. By using the Site, you confirm that you meet this requirement.
6. Intellectual property
Unless otherwise stated, the structure of the Site, its written content, original articles, page layout, design, selection and arrangement of content, and our own graphics and branding are owned by or licensed to the operator of customer-service.wiki and are protected by applicable intellectual property laws.
You may view pages from the Site for your own personal, non-commercial use. You may not copy, reproduce, republish, store, distribute, modify, frame, or create derivative works from the Site’s content without our prior written permission, except where this is allowed by law.
Third-party brand names, logos and trade marks appearing on the Site belong to their respective owners. Their inclusion does not transfer any rights to you or to us.
7. Acceptable use
You agree not to misuse the Site. In particular, you must not:
- use the Site in any unlawful or fraudulent way;
- attempt to gain unauthorised access to the Site, its server, database or related systems;
- scrape, harvest, extract or systematically collect data from the Site by automated means without our prior written consent;
- run bots, spiders, crawlers or automated queries that place an unreasonable burden on the Site;
- reproduce or republish substantial parts of the Site’s content without permission;
- interfere with the operation, security or availability of the Site;
- use the Site in a way that could mislead others into believing the Site is an official brand resource.
8. Advertising
The Site may display advertising, including third-party advertising. The presence of advertising does not mean that we recommend or endorse the advertised product, service or advertiser unless we specifically say so.
Advertisers are responsible for their own materials, offers and claims.
9. External links
The Site may contain links to third-party websites, including official brand support pages and other external resources. These links are provided for convenience only.
We do not control, review or guarantee the content, availability, security or privacy practices of third-party websites. A link to another website does not mean that we endorse that website, its operator, or anything it contains.
If you choose to visit a third-party website, you do so at your own risk and subject to that website’s own terms and policies.
10. Availability of the site
We do not guarantee that the Site, or any content on it, will always be available, uninterrupted, error-free or secure. We may suspend, withdraw, discontinue or change all or any part of the Site at any time without notice.
11. Limitation of liability
To the fullest extent permitted by applicable law, we exclude all representations, warranties, conditions and other terms that might otherwise apply to the Site or any content on it.
We will not be liable for any loss or damage arising out of or in connection with:
- your use of, or inability to use, the Site;
- your reliance on any content published on the Site;
- errors or omissions in listings or informational pages;
- temporary unavailability, technical failure, viruses or other harmful material;
- the content, acts or omissions of any third-party website or brand referred to on the Site.
This includes, without limitation, indirect or consequential loss, loss of profits, loss of revenue, loss of opportunity, loss of data, loss of goodwill, or business interruption.
Nothing in these Terms of Use excludes or limits liability where it would be unlawful to do so.
12. Indemnity
You agree to indemnify and hold harmless the operator of customer-service.wiki against any claims, liabilities, damages, losses and expenses arising from your breach of these Terms of Use or your misuse of the Site, to the extent permitted by law.
13. Changes to these terms
We may update these Terms of Use from time to time. When we do, we will update the “Last updated” date at the top of this page. By continuing to use the Site after any changes take effect, you accept the revised Terms of Use.
14. Governing law
These Terms of Use, and any non-contractual disputes or claims arising out of or in connection with them or the Site, are governed by applicable law. Any dispute will be handled by the courts or tribunals that have jurisdiction under that law, unless applicable law requires otherwise.
15. Contact
If you have any questions about these Terms of Use, please contact us via: https://customer-service.wiki/contact-us/.