How to contact Kiwi.com Customer Service?

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Kiwi.com is an online, easy-to-use travel agency that enables its customers to plan trips that are on a budget, with a special focus on low-cost travel options.

Kiwi.com, founded in 2012 as skypicker.com, provides its users with a metasearch engine, fare aggregator, and booking options for airline tickets from over 750 carriers and ground transportation.

This is how you can contact Kiwi.com’s customer service:

Kiwi.com – Online Customer Service

Kiwi.com offers a variety of online resources for its customers and users.

The Kiwi.com help section features articles, guides and answers to many frequently asked questions, including questions about seats, meals, service packages, priority boarding insurance, baggage, payment, documents, delays, cancellations and more.

If you wish to contact kiwi.com directly, you need to first log in to your account or create one, and then use this contact form (only after signing in).

Kiwi.com – Customer Service by Phone

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Kiwi.com’s phone support is currently restricted and is available for customers depending on the service package they have picked when they booked:

  • Premium Services – Customers that have picked the “Premium Services package” can reach Kiwi.com anytime up from the time of order to 2 days after their trip.
  • Basic or Plus Services – Customers that have picked “Basic Services” or “Plus Services” can call Kiwi.com only from 14 days before the start to 2 days after the end of their trip.

In case phone support is not available, it is advised to contact Kiwi.com by message.

Kiwi.com phone support operating hours

  • English – Available 24/7.
  • French, German, Italian, Polish & Czech – Monday – Friday 07:00 – 15:00 UTC.
  • Spanish & Portuguese – Monday – Friday 08:00 – 16:00 UTC.
  • Russian – Monday – Friday 06:00 – 14:00 UTC.
  • Japanese & Korean – Monday – Friday 00:00 – 08:00 UTC.

Kiwi.com Customer Service – Phone Numbers

CountryPhone number
Kiwi.com Argentina phone+541159843603
Kiwi.com Australia phone+61261450125
Kiwi.com Austria phone+43720880395
Kiwi.com Brazil phone+556135500836
Kiwi.com Bulgaria phone+35929066419
Kiwi.com Canada French phone+16136864412
Kiwi.com Canada phone+16136994479
Kiwi.com Chile phone+56442050453
Kiwi.com Colombia phone+576015085987
Kiwi.com Czech Republic phone+420228885100
Kiwi.com Denmark phone+4589882821
Kiwi.com Ecuador phone1800001427
Kiwi.com Finland phone+358841541695
Kiwi.com France phone+33182885114
Kiwi.com Germany phone0800 815 8150
Kiwi.com Greece phone+302111210035
Kiwi.com Hungary phone+3612197007
Kiwi.com India phone+442038085910
Kiwi.com Indonesia phone+6531638950
Kiwi.com Ireland phone1800851989
Kiwi.com Israel phone+97223764531
Kiwi.com Italy phone+390694800452
Kiwi.com Japan phone08005557202
Kiwi.com Malaysia phone+60392126870
Kiwi.com Mexico phone+525541647694
Kiwi.com Netherlands phone+31208087315
Kiwi.com New Zealand phone+6448318691
Kiwi.com Peru phone+5117050272
Kiwi.com Philippines phone+63286263202
Kiwi.com Poland phone+48223077259
Kiwi.com Portugal phone+351308808567
Kiwi.com Romania phone+40316300958
Kiwi.com Russia phone+74993488053
Kiwi.com Saudi Arabia phone8008912001
Kiwi.com Serbia phone+381114251093
Kiwi.com Singapore phone+6531638950
Kiwi.com South Korea phone+827047844329
Kiwi.com Spain phone+34911985069
Kiwi.com Sweden phone+46840839673
Kiwi.com Switzerland phone+41435080835
Kiwi.com Thailand phone+6620184125
Kiwi.com Turkey phone+903129001500
Kiwi.com Ukraine phone+380947113191
Kiwi.com United Arab Emirates phone8000320815
Kiwi.com United Kingdom phone+442038085910
Kiwi.com United States phone+12028444159
Kiwi.com Vietnam phone+842444583392

Kiwi.com – Social Media Accounts

For more details and information, they can be contacted through their social media handles:

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