How to Contact Gotogate Customer Service

GotoGate is an online travel agent, owned by the Etraveli Group AB, one of the largest online travel companies in Europe.

The website is dedicated to help customers with finding the best flight tickets, accommodation and car rentals.

Gotogate enables users to compare airline fares from over 650 airlines all over the world, as well as booking options on more than 300,000 hotels and holiday homes.

How to Contact Gotogate Customer Service through Phone

For those who wish to contact GotoGate through phone, the company’s customer service is available 24/7 on +1 786 405 85 11.

Gotogate customer service by phone is currently available only in English.

Gotogate Customer Service – Website

Gotogate provides a helpful FAQ section on its website, with answers to many common customer questions and issues.

How to Contact Gotogate Customer Service through Email

Gotogate does not provide an email address for their customer service department.

For issues regarding airline bookings, it is often advised to contact the relevant airline operator directly. You can find all the contact details for the different airline carriers on this page.

How to Contact Gotogate Customer Service through Social Media

Gotogate operates an official Facebook page, but it appears to be inactive:

History of GotoGate

The Etraveli Group was originally founded as ‘Seat24’ in 2000, considered to be one of the pioneers in eCommerce travel companies across Scandinavia. GotoGate is one of the first sites that offered ticket comparison not just in Europe but also in Asia, the Middle East, American, and South American markets.

According to their website, their staff of GotoGate is IATA certified and guaranteed to be an expert in the travel industry. It also promises to get its site the highest available encryption that handles data, personal information, and payments safely from visiting the site up to processing requests.

As of writing, Etraveli Group AB is one of the three largest flight-centric online travel agents in Europe. The group is currently operating in 77 countries on 6 continents, serving more than 14 million customers through the years of its operations.

The group also owns other travel websites that infuse information technology such as FlightNetwork,, SuperSaver, Scandinavia’s metasearch engine (local versions are available in different countries),, and the air technology specialist TripStack (based in Toronto, Canada). This includes, which is ‘registered in the State of Florida as a Seller of Travel’.

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