Monese is a mobile-only service that offers current accounts and money transfer services as an alternative to traditional banks.
Monese, a British company, is available in more than 30 countries across the European Economic Area and provides accounts in Pounds sterling, Euro and Romanian leu.
Monese Customer Service – Contact Details
Customers and users can contact the Monese Customer Support team in a variety of methods:
Monese Customer Service – Website
Monese provides a FAQ section on its website and app, with answers to common customer questions.
You can also log in to your account in order to check service requests status and additional personal information.
Monese Customer Service – Chat
By downloading and using the app, customers can start a conversation with the Customer Support team.
After downloading and installing the Monese app, log in to your account and head to ‘More’ and ‘Support’ sections, and click the chat button in order to reach the Monese support team.
Monese Customer Service – Email
Monese also offers customer service by email. This can be a good option for those who are often too busy to wait around on the phone and instead, can just send an email and wait for a response that way.
The Monese customer support email is [email protected].
One thing to make sure is that you email from the address that is linked to your account with Monese.