Lemonade insurance has been a revolution in the insurance industry, providing an extraordinary quality of expertise and customer service.
They have demonstrated this through their high ratings from customers, and the speed of claim payment – 30% are paid in seconds.
However, issues can still arise from time to time; as such, it is essential to understand how to get in touch with your insurance company.
When Filing a Claim
Lemonade is built on the back of artificial intelligence (AI). When you need to file a claim, you can do so via the Lemonade app.
An AI expert will ask you for the details surrounding the claim; you will then record a short (and confidential) video explaining the events.
The remarkable AI then processes your claim and decides whether to approve or not.
If approved, you will be paid immediately. If your claim requires further review, a human will review your claim, and get in touch.
Frequently Asked Questions
For any other queries or questions, you may have, head over to Lemonade’s Frequently Asked Questions (FAQs) section, by clicking on FAQs link in the header.
Here you will find vital information for practically every question you could think to ask. Including, ‘How is Lemonade Structured?’ through to ‘How do you calculate my premium?’.
How to Contact Lemonade
For any specific or personal questions, you may have, on the FAQs section there is a box in the right-hand panel, titled ‘Ask Us Anything’.
As the name suggests, it is for any query. Fill in your full name, email address, and a short description of your question, then send.
You will receive a reply from Lemonade Insurance as soon as possible.
You will also be able to contact Lemonade via a similar function in their specific app.
However, if you prefer to send a direct email, Lemonade is happy for customers and other individuals to contact them via [email protected].
Receive Updates Regarding New Locations
Sometimes you don’t want to contact Lemonade; you want them to contact you.
Though Lemonade is available throughout much of the US and a few countries in Europe, they are continually expanding into new jurisdictions.
As such, you may not have access to the service yet but will do soon in the near future.
Therefore, you may want Lemonade to contact you when they begin to set up shop in your country or state.
Through their ‘Be the First to Know!’ page, you can enter your country and email address, receiving an email when they move to your area.
You can also follow them on Facebook and Twitter for the latest updates.
