About Us

We believe that getting good and effective customer service should be as easy as pressing a button.

Therefore we have made it our mission to help companies, customer service managers, reps and specialists, and ofcourse – the customers themselves, to have helpful and even nice interactions.

Who Are We?

Rani Shachar, the founder of Customer-service.wiki, is a business consultant and entrepreneur, with deep operational excellence knowledge and experience.

After working for over 10 years in leading consulting firms, Rani is now leveraging the scale of the online world to help numerous businesses and customers around the world.

How can you contact us?

Drop us a line using this form: